Computer Repair | Virus Scans | Windows Install | Mac OS Install | Tune Ups | Data Recovery | iPhone iPod iPad | Power Supply Replacement

USA/CAN Toll Free : 1877-609-3714

UK Phone Number: 0-800-088-5435

I clicked on Renew option for next year renewal for a Kaspersky Software Subscription & I can see a pop up to Contact Kaspersky Customer Care to complete the renewal. What should I do now?

If you are facing error issue while on page for renewal option from or within the Krsky Software, please call on 1-877-6069-3714 for live help.


I am already a subscriber with Kaspersky & want to get Kaspersky Technical Support to update it over the phone, What phone number should I call for Kaspersky?

You can call on 1-877-609-3714, it is available 24/7 hours & 365 days.


I had word with Kaspersky Technicians & renewal was done but my Kaspersky Software is still not scanning & I am facing updated virus database definition related issues, what should I do?

We need to make sure that renewal for your Kaspersky has been done successfully or not. You need to make following things to do.

  1. Clear your computer’s browser history by clicking in Setting, History & Clear History.
  2. Close the Kaspersky & reopen it after deleting history & try to click on Update virus definition from settings.
  3. Once you will do above instruction, you will be able to update your Kaspersky & it will now scan your computer to make it more protective than before with the recent updates.
  4. You can also uninstall the older version & reinstall the latest Kaspersky Internet Security 2017 online.

The Kaspersky Software keep crashing sometimes when I am using it, How should I Fix it?

There may be many reasons behind this. It happens, in case you have some issue with Your Operating System files missing or Kaspersky Software got corrupted because of x,y,z issue. You can do follow things to get it fix.

  1. Signout from your Kaspersky Software, close it & Reopen it.
  2. Try to login back with your same email & password or activation key(you are currently using).
  3. If still persist same issue, try to change the password & follow STEP 1 & 2 after that.
  4. Still facing issue, call our Kaspersky Phone Number 1-877-609-3714.


How to remove another account already added in my Kaspersky Software?

  1. Sign into your Kaspersky Software via your primary account.
  2. Now click on Help & Settings Tab, then click on Accounts & Billing Tab.
  3. Click on Remove Member Accounts.
  4. Click the remove button on that particular account you want to remove from Kaspersky.
  5. Click on Save, Click on OK & Click on Done.
  6. Still having Kaspersky related issues, call our Live Rep now on Toll Free 1-877-609-3714


How to install Kaspersky into Iphone or Ipad?

Installing Kaspersky Internet Security into an Iphone or Ipad is the easy thing you can do yourself. Follow below steps 1 by 1.

  1. Click on Google & Type in Search Kaspersky Download for Phone.
  2. Click on first link of www.kaspersky.com/downloads.
  3. Choose Option Smartphone & Click on Start.
  4. Click on Buy Now & choose the Option According to your pocket & Enter your Email.
  5. Now Open your registered email & there will be link to activate your Kaspersky.
  6. Click on download Now & it will start downloading Kaspersky into your smartphone.
  7. After Download enter Activation Key & You will good to go for scanning your Smartphone.

If you are still unable to configure your Kaspersky Security into Smartphone, Tablet or Computer System or facing Activation, Installing or Uninstalling issues , please call us our Toll Free Number for help.


How to Reset Password for Kaspersky Account?

You can use following settings in order to reset your Account password:

On the sign-in page click the Sign in button and then click the Forgot your password

  1. Enter the email address you specified when creating your account.
  2. Click ContinueUsing Drop Down Select Server Type as Pop
  3. Click the link in the message.
  4. In the window that opens, type a new password and confirm it.
  5. Answer the secret question, if necessary.
  6. Click Continue.

The New password for Kaspersky Account is saved now.


I have lost my old email address where my Kaspersky Account was registered, How can I add new email address for future messages?

  1. Point to the My Kaspersky link in the upper right corner of the page.

    Drop-down menu is opened.

  2. Click the Account settings button.

    A window opens, in which you can edit the account settings.

  3. Go to the Email address tab.
  4. Enter the new email address.
  5. Enter your account password.
  6. Click the Save button.

A message, which contains a link for confirming the new email address, is sent to the specified email address.

Click the link in the message.

The new email address is confirmed and will be used with your account in the future.


I want to update my new credit card for future renewal, how can I do that?

In order to delete old card details & update new card or bank details, you have to follow simple steps mentioned below into your computer system.

  1. Click the My Kaspersky link in the upper right corner of the page.

    A drop-down menu is opened.

  2. Click the Account settings button.

    This opens a window in which you can edit the account settings.

  3. Go to the Bank card tab.
  4. Click the Link bank card button.
  5. A data input window opens.

  6. In the Bank card information section, provide your bank card details.
  7. In the Billing information section, enter the required information.
  8. If your billing address is different from your shipping address, select the associated check box and enter your shipping information.
  9. If you want to get news and notifications from Kaspersky Lab by email, select the associated check box.
  10. Click Next.
  11. The bank card is now linked to your account.


I am facing error Incorrect Serial Key while activating my Kaspersky Software, how can I contact Kaspersky Customer Service?

In case you have purchased your Kaspersky Software online & you are facing incorrect activation key related, you can call us on 1-877-609-3714 to talk to Live Rep.


I have been automatically charged for Kaspersky Internet Security, I want to cancel it, how should I contact Kaspersky Billing Team?

In case you have been charged automatically & wants to cancel it, please call our Kaspersky Customer Care.

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